Table of Contents

• • Introduction
• • Privacy Contact
• • How we collect and use your personal information
• • Use of the lyra.so website
• • Cookies and tracking technologies
• • Use of the Lyra services
• • When and how we share information with third parties
• • Transferring personal data to the U.S.
• • Data Subject rights
• • Security of your information
• • Data storage and retention
• • Children's data
• • Questions, concerns, or complaints

Introduction

Seeking Sigma Inc. ("Lyra") is an AI-native meeting and collaboration platform.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Statement describes Lyra's policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and we will update this Privacy Statement from time to time as we undertake new personal data practices or adopt new privacy policies.

Privacy Contact

Lyra is headquartered in the United States at:

If you have any questions or concerns about Lyra's personal data policies or practices, please contact:

How we collect and use your personal information

Lyra collects personal information about website visitors, prospects, and customers. This generally includes:

• • Name
• • Job title
• • Employer name
• • Work address
• • Work email
• • Work phone number

We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

From time to time, Lyra may receive personal information about individuals from third parties. Typically, this information will include:

• • Further details on your employer
• • Further details on your industry
• • Publicly available information such as LinkedIn profiles

Use of the lyra.so website

Lyra's website collects certain information automatically and stores it in log files. This information may include:

• • Internet protocol (IP) address
• • Region or general location of access
• • Browser type
• • Operating system
• • Usage details such as pages viewed

We use this information to:

• • Design our site to better suit user needs
• • Diagnose server problems and administer the website
• • Analyze trends and track visitor movements
• • Gather demographic information and preferences

Lyra has a legitimate interest in understanding how members, customers, and potential customers use its website.

Cookies and tracking technologies

Lyra uses cookies and similar technologies for functionality, analytics, and preferences. Details and controls are provided in our Cookie Notice: https://lyra.so/legal/cookies

Use of the Lyra services

Some features enable recording, transcription, and AI-generated summaries. You are responsible for obtaining any required consent from participants and for complying with applicable laws. Where you enable these features, you authorize Lyra to process audio, video, transcripts, and summaries to provide and improve the services.

When and how we share information with third parties

The personal information Lyra collects from you is stored in databases hosted by trusted third parties in the United States. These third parties do not use or access your information for any purpose other than cloud storage, processing, or support.

Our current subprocessors include:

• • AssemblyAI – speech-to-text and audio processing
• • Daily – video infrastructure
• • Elevenlabs – audio processing
• • GitHub – version control and code repository
• • Google Cloud Platform – cloud provider
• • Google Workspace – productivity and identity management
• • HubSpot – marketing and CRM
• • Intercom – customer support and communications
• • Linear – issue tracking and collaboration
• • Mixpanel – data analytics
• • OpenAI – AI model integration
• • Stripe – finance and payments
• • Tiptap – editor framework
• • Vanta – security and compliance monitoring
• • Vercel – hosting and deployment
• • WorkOS – authentication and enterprise integrations

We may also disclose personal information:

• • If you request or authorize it
• • To comply with the law, enforce an agreement, or protect rights or safety
• • To our vendors or service providers who perform functions on our behalf
• • To address emergencies or acts of God
• • To resolve disputes or claims

We may gather aggregated data about our services and website visitors and disclose the results in a form that does not identify individuals.

The Lyra website may connect with third party services such as LinkedIn or Twitter. If you choose to share information through these services, you should review their privacy policies.

Transferring personal data to the U.S.

Lyra is headquartered in the United States. Information we collect about you will be processed in the United States. By using Lyra's services, you acknowledge this transfer.

The United States has not received a finding of adequacy from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Lyra provides appropriate safeguards by entering into standard contractual clauses enforceable by data subjects in the EEA and the UK.

Depending on the circumstance, Lyra may also transfer personal data:

• • With consent
• • To perform a contract with you
• • To fulfill a legitimate interest in a way that does not outweigh your rights and freedoms

For more information, contact support@lyra.so.

Data Subject rights

The European Union's General Data Protection Regulation (GDPR) and other countries' privacy laws provide rights for data subjects, including:

• • Right to be informed
• • Right of access
• • Right to rectification
• • Right to erasure
• • Right to restrict processing
• • Right of data portability
• • Right to object
• • Rights related to automated decision making and profiling

You may request to exercise these rights by contacting support@lyra.so. Reasonable access will be provided at no cost. If access cannot be provided promptly, Lyra will give you a timeframe. If access is denied, Lyra will provide an explanation.

Security of your information

Lyra uses technical and organizational measures designed to protect personal data, including encryption in transit and at rest, access controls, and monitoring.

Data storage and retention

Your personal data is stored by Lyra on its servers and on the servers of cloud-based providers located in the United States.

We retain:

• • Customer service data for the duration of the customer relationship and for a period thereafter for operations and archiving
• • Prospect data until it no longer has business value
• • Personal data until deleted upon verified request

For details, contact support@lyra.so

Children's data

Lyra does not knowingly attempt to solicit or receive information from children under 18.

Questions, concerns, or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact: