We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Statement describes Lyra's policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and we will update this Privacy Statement from time to time as we undertake new personal data practices or adopt new privacy policies.

Privacy Contact

Lyra is headquartered in the United States at:

Seeking Sigma Inc.
131 Continental Dr, Suite 305
Newark, DE 19713
United States

If you have any questions or concerns about Lyra's personal data policies or practices, please contact:

Privacy Contact

support@lyra.so

How we collect and use your personal information

Lyra collects personal information about website visitors, prospects, and customers. This generally includes:

We use this information to provide prospects and customers with services, and to send you marketing related emails, with information about our services, new products and other news about our company. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

Lyra may receive personal information about individuals from third parties. Typically, this information will include:

Your email address

Further details on your employer

Further details on your industry

Publicly available information such as LinkedIn profiles

Use of the lyra.so website

Lyra's website collects certain information automatically and stores it in log files. This information may include:

We use this information to:

Design our site to better suit user needs

Diagnose server problems and administer the website

Analyze trends and track visitor movements

Gather demographic information and preferences

Marketing and targeted advertising

Lyra has a legitimate interest in understanding how members, customers, and potential customers use its website.

Cookies and tracking technologies

Lyra uses cookies and similar technologies for functionality, analytics, and preferences.

Use of the Lyra services

Some features enable recording, transcription, and AI-generated summaries. You are responsible for obtaining any required consent from participants and for complying with applicable laws. Where you enable these features, you authorize Lyra and our third party service providers to process audio, video, transcripts, and summaries to provide and improve the services.

When and how we share information with third parties

The personal information Lyra collects from you is stored in databases hosted by trusted third parties in the United States. These third parties do not use or access your information for any purpose other than cloud storage, processing, or support.

Our current subprocessors include:

AssemblyAI – speech-to-text and audio processing

Daily – video infrastructure

Elevenlabs – audio processing

GitHub – version control and code repository

Google Cloud Platform – cloud provider

Google Workspace – productivity and identity management

HubSpot – marketing and CRM

Intercom – customer support and communications

Linear – issue tracking and collaboration

Mixpanel – data analytics

OpenAI – AI model integration

Stripe – finance and payments

Tiptap – editor framework

Vanta – security and compliance monitoring

Vercel – hosting and deployment

WorkOS – authentication and enterprise integrations

We may also disclose personal information:

If you request or authorize it

To comply with the law, enforce an agreement, or protect rights or safety

To our vendors or service providers who perform functions on our behalf

To address emergencies or acts of God

To resolve disputes or claims

In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, including in the context of a bankruptcy proceeding.

We may gather aggregated data about our services and website visitors and disclose the results in a form that does not identify individuals.

The Lyra website may connect with third party services such as LinkedIn or Twitter. If you choose to share information through these services, you should review their privacy policies.

Security of your information

Lyra uses technical and organizational measures designed to protect personal data, including encryption in transit and at rest, access controls, and monitoring.